Privacy Policy

1. Information We Collect

Information You Provide

• Account information: name, email address, company name, and password when you create an account.
• Billing information: payment card details processed securely via our payment provider (Stripe). We do not store full card numbers.
• Communications: messages you send us via email, support tickets, or contact forms.
• Ad account data: when you connect third-party ad platforms (Meta, Google, TikTok), we access campaign performance data on your behalf.

Information Collected Automatically

• Usage data: pages visited, features used, clicks, and session duration.
• Device data: browser type, operating system, IP address, and device identifiers.
• Cookies and similar technologies: as described in Section 4.

2. How We Use Your Information

We use collected information for the following purposes:

• To provide, maintain, and improve our services.
• To process transactions and send billing-related communications.
• To send product updates, marketing communications, and support messages.
• To analyze usage patterns and improve user experience.
• To detect, prevent, and address security issues and fraud.
• To comply with legal obligations.

3. Data Sharing & Disclosure

We do not sell your personal information. We may share data with:

• Service providers: third-party companies that help us operate our platform (hosting, payment processing, analytics, email delivery).
• Legal requirements: when required by law, regulation, or legal process.
• Business transfers: in connection with a merger, acquisition, or sale of assets.
• With your consent: when you have given explicit permission.

4. Cookies & Tracking

We use cookies and similar technologies to:

• Keep you signed in to your account.
• Remember your preferences and settings.
• Understand how you use our platform.
• Measure the effectiveness of our marketing campaigns.

You can control cookies through your browser settings. Disabling cookies may limit certain features of our platform.

5. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: request a copy of the personal data we hold about you.
• Correction: request correction of inaccurate data.
• Deletion: request deletion of your personal data.
• Portability: receive your data in a structured, machine-readable format.
• Objection: object to processing of your personal data.
• Withdrawal of consent: withdraw consent at any time where processing is based on consent.

To exercise these rights, contact us at privacy@askad.ai.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Upon account deletion, we remove personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention).

7. Children's Privacy

AskAd.ai is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of AskAd.ai after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, contact us at: